Privacy Policy
At SelexIQ Education Support Services, we are committed to protecting the privacy and personal information of our students and their families. This policy explains how we collect, use, and safeguard your data.
Information We Collect
- Personal details such as student and parent/guardian name, email, phone number, address, and school details provided during registration.
- Academic information relevant to tutoring (e.g., grade level, curriculum, progress reports, and feedback).
- Payment details (if applicable), processed securely through approved providers.
- Attendance records and communication between students, parents, and SelexIQ staff.
How We Use Your Information
We use the information collected for the following purposes:
- To process registrations and manage student enrollment.
- To schedule, deliver, and monitor tutoring sessions.
- To communicate updates, schedules, and important information to students and parents.
- To improve our services and personalize the learning experience.
- For billing and payment purposes, where applicable.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
- Information may be shared with trusted staff, tutors, or academic partners solely for the purpose of delivering educational services.
- In rare cases, data may be disclosed if required by law or to protect the rights, safety, or property of SelexIQ Education.
Data Security
We implement strict technical and organizational measures to safeguard student data.
- Access to personal information is restricted to authorized staff only.
- Online communications and payments are protected with secure encryption wherever applicable.
Student & Parent Rights
You may request access to your personal information at any time.
- You have the right to correct inaccuracies or request deletion of your data (subject to legal and academic record requirements).
- You may withdraw consent for communication or marketing at any time.
Data Retention
- Student records are retained only for as long as necessary to provide services or
comply with legal obligations.After this period, data is securely deleted or anonymized.
Policy Updates
- SelexIQ reserves the right to update this Privacy Policy when necessary.
Any changes will be communicated to registered students and parents.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please
contact us at.
info@selexiq.com
Phone
+971-502650822